Renewing your Medicaid benefits


What you need to know and do.

Heritage Health

What is Medicaid renewal?

It’s the way to see if you are eligible to keep getting Medicaid benefits for another year.  The state will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.

The notice will tell you:

  • The date your documents are due
  • What information you need to give
  • What documents you need to send
  • Ways you can renew

What documents will I need?

It will depend on what applies to you, so check your notice. You may need to send copies of:

  • Your birth certificate or driver’s license/state ID
  • Pay stubs or tax returns
  • Bank statements
  • Proof of address
  • Bills for housing, utilities and other expenses
  • Medical records
  • Record of immigration status

What happens if I miss the renewal due date?

If you miss the renew due date, your benefits may end.

Where can I go if I have more questions?

No longer qualify?

Visit opens in a new tab to learn more about coverage options available.

Choose how to renew



Go to opens in a new tab

Create or log into your account. Complete and submit forms online.




In person

Visit a local Department of Health and Human Services. Find locations here opens in a new tab. Be sure to take needed documents with you.



By phone

Call 1-855-632-7633 to apply by phone.



By mail

Paper applications will be mailed to those who request them. They can be completed and returned to DHHS by

Mail:  P.O. Box 2992, Omaha, NE 68103-2992
Fax:  (402) 742-2351

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Common Questions